Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Manage and lead a team of customer service reps on a daily basis. Participate in a rotational training program covering all aspects of customer service management. Set goals and provide mentoring / coaching. Perform quality monitoring on team members and provide feedback. Audit department processes and identify areas for improvement. Assist in the recruiting process to fi

Develop foundational knowledge of Uline's products, systems, processes and customers through hands on work in customer service, operations, analytics and other aspects of the business. Learn Uline's business from the ground up through extensive customer interaction and product training to prepare you for future placement within the organization. Work on cross functional p

Develop foundational knowledge of Uline's products, systems, processes and customers through hands on work in customer service, operations, analytics and other aspects of the business. Learn Uline's business from the ground up through extensive customer interaction and product training to prepare you for future placement within the organization. Work on cross functional p

Oversee Uline's brand implementation on private label products, which account for over 60% of our 40,000+ product offerings. Manage and develop a team of private label team associates and brand designers. Coordinate with product managers on project specifications for product, packaging and label design. Establish strong relationships with domestic and international vendor

Manage and grow existing accounts as well as bring in new business within your territory. Provide effective business solutions at annual, on site customer consultations, including recommendations from our catalog of over 40,000 quality products. Deliver legendary customer service with the help of our sales support team. Minimum Requirements Bachelor's degree. Previous sal

Design, develop and implement automated testing and tooling solutions, primarily UI automation of functional and regression test cases for projects and applications. Create, extend and maintain test automation libraries and frameworks. Provide test automation estimates and timelines for assigned projects. Create and maintain data sets to be used in test automation activit

Develop and implement quality assurance / testing policies, processes and procedures. Conduct manual testing of website defects and new enhancements. Perform regression testing of site functionality as part of an SDLC. Track and report testing progress across multiple concurrent initiatives and releases. Interpret HTML and browser functionality in an eCommerce environment

Apply industry best practices and cutting edge techniques to design, develop, test, deploy, support and maintain sophisticated web applications based on business requirements. Enhance and support our world class e commerce and mobile sites, along with sales, intranet and internal web applications. Collaborate closely with the development team to ensure process consistency

Apply industry best practices and cutting edge techniques to design, develop, test, deploy, support and maintain sophisticated web applications based on business requirements. Enhance and support our world class e commerce and mobile sites, along with sales, intranet and internal web applications. Collaborate closely with the development team to ensure process consistency

Craft, test and deploy robust Java applications aligned with business needs using industry leading technologies and coding standards. Conduct code reviews, optimize performance and ensure application responsiveness maintaining top notch quality. Assist in architectural design reviews and project planning, lending your insights for strategic advancements. Guide and mentor

Craft, test and deploy robust Java applications aligned with business needs using industry leading technologies and coding standards. Conduct code reviews, optimize performance and ensure application responsiveness maintaining top notch quality. Assist in architectural design reviews and project planning, lending your insights for strategic advancements. Guide and mentor

Apply industry best practices and techniques to design, develop, test, deploy, support and maintain complex web applications based on business requirements using approved technologies and coding standards. Enhance and support world class e commerce and mobile sites as well as sales, intranet and internal web applications. Work with development team to ensure consistency i

Craft, test and deploy robust Java applications aligned with business needs using industry leading technologies and coding standards. Conduct code reviews, optimize performance and ensure application responsiveness maintaining top notch quality. Assist in architectural design reviews and project planning, lending your insights for strategic advancements. Guide and mentor

Craft, test and deploy robust Java applications aligned with business needs using industry leading technologies and coding standards. Conduct code reviews, optimize performance and ensure application responsiveness maintaining top notch quality. Assist in architectural design reviews and project planning, lending your insights for strategic advancements. Guide and mentor